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University helpdesk contacts

IT

Please begin by checking whether our self-service IT guides can resolve your issue. If the problem persists, please contact the team through one of the following methods:

Library

Facilities/Maintenance

Finance

Human Resources

Security

If you need to look up a member of staff’s phone number or location please use the Directory within Office 365 as follows:

  • When creating a new email, click the “To…” button
    • If using the Outlook client:
      • In the Search window that appears, ensure you have “Global Address List” selected in the Address Book dropdown (to ensure that you are searching the current directory).
      • Enter the name of the person you are looking for in the Search bar and click the “Go” button.
    • If using the web version of Outlook:
      • In the Add recipients window that appears, ensure you have “Default Global Address List” selected on the left (to ensure that you are searching the current directory).
      • Enter the name of the person you are looking for in the Search bar.
      • Click on the person’s name to display their details.

Similarly, you can find students’ names, email addresses this way.

If your own phone number and/or location are out of date in the directory, please email helpdesk@stmarys.ac.uk to get them amended.

In addition, all staff are able to access the Organisation Charts in PeopleNet.