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Congratulations on joining us - we’re excited to welcome you to St Mary’s.

On this page you'll find everything you need to get started on your programme, including information on how you'll be taught through a blended and connected learning experience, and how best to prepare yourself for the year ahead.  

Before you arrive

Programme-specific induction information

Your lecturers have put together a range of activities for you for your first week. You'll get to meet your lecturers, your fellow peers, and prepare yourself for your new degree. 

View your programme's induction

Information for international students

Are you an international student? We've compiled some extra information you'll need to know before joining us. 

Read our guidance for international students

Key information

We've compiled a list of things you need to know about before beginning your degree with us.

  1. Course induction: Don’t forget to check the timetable of events and activities for your course and university inductions.
  2. Explore the Students’ Union: You're automatically a member of the Students’ Union (link to SU website) from your first day at St Mary’s. Your Union supports you throughout your studies and gives you the opportunity to meet other students with the same passions and hobbies through their societies and sports groups.
  3. Register with a doctor: It is important that you register with a doctor (GP) as soon as you arrive in St Mary’s – don’t wait until you’re ill.
  4. Accommodation: If you’ve applied for accommodation already, our Student Accommodation Team will contact you directly. But if you’re still looking for accommodation, you can view our Student Accommodation and get in touch with them.
  5. Setup your multi-factor authentication (MFA): You need to have setup your MFA before access to all your key learning and teaching platforms e.g. Office365, Moodle, Zoom etc.
  6. Campus WiFi: Connect to Eduroam - this is the wireless network for St Mary’s. By connecting to Eduroam, this allows you to access to WiFi in other institutions that use Eduroam as well. Find out how to connect to campus wifi.
  7. Moodle: Login to Moodle to access your course material and resource list online.
  8. Download the Student App: To help you navigate the different platforms to support you on your studies.
  9. Email: Check your University email at least once per day to stay in touch with latest information and update on your course.
  10. Complete the Academic Confidence Quiz: This quick and insightful quiz is designed to help you understand your strengths and areas for growth, empowering you to excel in your academic journey. This will also help your personal tutor understand where you are at in your academic journey and will enable them to support you appropriately to achieve your best.
  11. Complete compulsory University online modules:  These are essential modules designed to familiarise students with the University’s code of conduct around Academic Integrity, Equality, Diversity and Inclusion, and keeping safe online. It is essential all students complete these modules within the first few weeks of the academic term, to ensure that you adopt safe practice in these areas. 

Term dates 2023/24

  • Induction Week (most undergraduate and postgraduate courses): Monday 18th to Friday 22nd September 2023
  • Semester one: Monday 25th September to Friday 15th December 2023
  • Christmas/Winter break: Monday 18th December 2023 to Friday 6th January 2024
  • January Refreshers Week: Monday 22nd to Friday 27th January 2024
  • Semester two: Monday 29th January 2024 to Friday 22nd March 2024
  • Easter/Spring break: Monday 25th March to Friday 5th April 2024
  • Semester three: Monday 8th April to Friday 17th May 2024*

For other key dates throughout the year, check our term dates page

We will monitor your attendance and engagement on our new student app, MySMU.

You are expected to attend all university classes and school experiences, and to maintain an attendance level of at least 70%, or that dictated at programme level (whichever is the highest). If you do not meet the required level of attendance and/or are absent for 20 days or more in total without providing acceptable reasons to the Course Lead, you may have your programme terminated. Attendance requirements for student visa holders are covered in the Student Visa Engagement and Monitoring Policy.

After enrolment, your student timetable will be automatically provided into your St Mary’s Office365 account. This means that you will be able to log into your email on almost any device and see your timetable.

Your individual timetable will show you the date, time and location of classes taking place on campus, and will also indicate if the session will be online pre-recorded or live using Zoom or Teams or. Your programme team will provide information on how to engage with online learning and will create and supply the links you need to access your live sessions.

Please make sure to check your timetable daily especially for the first few weeks as it can be subject to change.

For more information about your timetable, visit our timetable FAQ page.

Making the most out of your student experience

University isn't just all about studying. We want you to have a happy and healthy few years with us. Find out more about how to best prepare for university, societies and sports, and campus life.

St Mary's University, in collaboration with the St Mary’s Students' Union, is committed to ensuring that you succeed in your studies and that you are able to develop academically, personally and professionally.

We are dedicated to your development of the physical, intellectual and spiritual potential and aim to foster equality of opportunity for all, creating create an inclusive community for all students and staff in accordance with our mission and values of Inclusiveness, Generosity of Spirit, Respect and Excellence.

However, in addition to the commitments from the University and the Students' Union, this also entails a commitment from yourself. This Charter sets out how we and the Students' Union will undertake this commitment but also what we expect from you.

Read our student charter to find out more about how you can achieve your potential.

We've compiled everything you need to know to maximise your success here at St Mary's. 

Read the guide

Our Students' Union (SMSU) has a lot to offer. From anime and manga, to gaming, to roller skating, you're sure to find something to suit your interests. SMSU also have a vast number of sports clubs that you can join. 

Find out more about clubs and societies

At St Mary’s, we aim to have a diverse offer that caters for a range of student needs. Whether you’re taking your first steps into recreational fitness activities, or you’re an international athlete seeking additional support, we have something for you.

Sport, health, and wellbeing is an important part of student life at St Mary's University. We offer a range of programmes to help students keep active and healthy, learn key developmental skills through various leadership opportunities, and make friends that could last a lifetime. Find out more about Sport at St Mary's.

Student Services offers advice, guidance, and pastoral care to all St Mary's students. 

The Student Services Department operates a range of frontline support services for students. We provide advice, guidance and pastoral care to all students at St Mary's through the Accommodation Service, the Student Funding Service, and the Wellbeing Service (including disability, dyslexia, mental health, and counselling), as well as general advice and signposting. 

Our campus, situated between Twickenham and Teddington, has so much to offer. Find out more about why so many students call St Mary's home.

Connecting to Campus WiFi

No doubt the first thing you’ll want to do as a new student is get online. Find out more about how to connect to our WiFi on campus.  

We recommend that you connect to Eduroam for WiFi on campus. This will also allow you access to WiFi when you are visiting another institution that uses Eduroam.

Equipment guide

You will be accessing different systems and software as part of your university studies. Find out more about technology requirements for incoming students to make sure you’re setup with the right technology and equipment to start your course. 

Free software available to you

As a St Mary’s University student, you’ll have access to software licenced by the University, including:

  • Microsoft Office 365 (Word, Excel, Powerpoint, etc)
  • SPSS Statistics
  • NVivo
  • Texthelp Read and Write
  • Zoom.

Find out how to access and download the software.

Access to equipment on campus

Short-term loan laptops

There are laptops available on campus for short-term usage i.e., up to 6 hours during the day or overnight if borrowed after 5pm.

This is a 24/7 self-service and there are machines for short-term loan in the Library on the ground floor and the first floor.

Long-term loan laptops

You may be eligible for a long-term loan from the University while you are studying with us. Check if you meet the criteria.

Open access computers

There are open access computers (PCs and Macs) located in the Library for student use 24/7.

The Careers Team support students finding opportunities:

  • graduate level roles
  • part-time job
  • relevant work experience
  • internship and placement opportunities
  • temporary roles 

What support do we offer?

  • Make an appointment with one of our Careers Consultants to check your CV and application forms.
  • Take a look at the extensive range of resources on our Careers Moodle
  • Book a one hour mock interview session with one of our Careers Consultants.

Careers Connect

Jobs at St Mary's

Internet and specialist resources

The Hub can help you with many aspects of university life. 

How to access The Hub

The physical Hub is located in the Library and you can drop-in during opening hours for in-person support or call +44 20 8240 4061.

Opening hours (term time):

  • Monday to Friday - 8:30am – 7pm
  • Saturday - 11am – 5pm
  • Sunday - closed.

Opening hours (non-term time):

  • Monday to Friday 9am – 5pm
  • Saturday - closed
  • Sunday - closed.

You can visit The Hub Online outside of these hours. The Hub Online will provide you help on IT, Library, Estates, Registry, and academic study support related issues.

If you are unable to find help via The Hub Online, you can log your queries, requests and issues through this and track the progress of them.

Preparing for your studies

We want you to make the most of your degree. We've compiled a list of thing you'll need to know to help you on your path to success.

Academic skills support at St Mary's is delivered online and in-person by the Library and the Learning Development Lecturers, and English Language support is provided by English for Academic Purposes Tutors.

Online resources

Take a look at the Library online resources to see how these can support your learning and check for Library drop-in clinics and other sessions.

Drop-in support

Learning Development Lecturers (LDLs) offer support via drop-in clinics. LDLs can help with the following topics:

  • Library research, including finding resources, search strategies and more for your assignments
  • Referencing
  • Planning/structuring an assignment
  • Understanding assessment criteria
  • Academic writing
  • Critical thinking/critical analysis
  • Presentation skills
  • Time management

Your LDLs:

Melina Healy

  • Email:
  • Primary responsibility: Primary responsibility: Sport, Applied Health, and Performance Science. Education

William Pittam

Paul Gascoyne

Your lecturers are able to refer you for a one-to-one appointment with one of the LDLs to develop your academic skills.

Alongside on-campus teaching, you’ll engage with a wide range of digital and web-based technologies to support your learning.

Moodle is the University’s virtual learning environment (VLE). You’ll use Moodle to access key learning content, activities, as well as an interactive resource lists for each module you study. 

Get ahead by watching the video about everything you need to know about Moodle to get start-of-term ready:

Learn more about the key St Mary’s Digital Learning Platforms by visiting the Digital Learning webpage.

Please note: you need to have completed your multi-factor authentication (MFA) to access the learning and teaching platforms. If you have forgotten your password, please reset your password.

As a new undergraduate student, you will be allocated to a Personal Tutor and Tutor Group. These groups are led by a member of academic staff that acts as designated personal tutor throughout your entire period of study.

You will meet with your personal tutor twice as a group and twice individually each semester. Personal tutoring plays an important part in enabling you to fully engage and have a successful learning experience at university. The role of the Personal Tutor at St Mary's is to:

  • support your knowledge and understanding of feedback on assessed work
  • signpost you to relevant support and advisory services

Having a Personal Tutor provides you with the opportunity to reflect on your learning and academic progress, and to discuss and formulate appropriate strategies to fulfil your potential.

In addition, Personal Tutors will be able to advise you on the facilities and services available to support your pastoral welfare. You will have access to our career development service and receive guidance on skills development throughout your studies.

At St Mary’s we are committed to creating an inclusive, safe, supportive environment for all our students, staff, and visitors. Our values of Inclusiveness, Generosity of Spirit, Respect and Excellence set the tone for the University and the expectations of how we behave as a University community, both as individuals and as an institution. To provide you with a better understanding of our culture and the behaviours please complete the two mandatory learning modules.