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MySMU app upgrade guidance

The MySMU app changes its user interface. Users will have a new universal navigation (login and navigation bar) with more modern graphics and coherence between Android and iOS.

What are the benefits?

The redesign of the MYSMU app aims to improve usability, accessibility, and engagement among students, faculty, and staff. Through user research and feedback, pain points were identified in the existing version of the app. Our redesign prioritises intuitive navigation, streamlined processes, and a more engaging user experience.

Key improvements

  • Smartphone-friendly design that aligns with modern smartphone aesthetics, making the app more intuitive and familiar.

  • Prioritised Lecture check-in ensuring quick and easy access to the most

    frequently used functions.

  • Introduction of a structured four-tile layout reducing the need for excessive scrolling and improving accessibility to frequently used features.

  • Consistent UI & visual hierarchy following a unified design language, using clear typography, colours, and improved contrast for better readability.

Checking the version of the MySMU app. FAQs

Simply by going to the “Events” tile in the app and favourite events of your interest. By doing so, they will be automatically added to your events calendar on the MySMU app. The events tile will be enhanced during the next year to include a wider range of events.

No, the upgrade is focused on the mobile platform. The web portal calendar will be redesigned next year and aligned with the mobile app.

Once the app is live on Apple Store and Google Store, it should be updated automatically. Users will be logged out from the current app and asked to re-authenticate to the updated version.

If your device does not upgrade the app automatically, visit the Apple Store or Google Store, search for "MySMU" and click on the "update" button. 

If you have any problem, please raise a ticket via The Hub Online

Check the version in the App Settings. The new app will be version 11.X.X., while the old app is 10.X.X. 

Checking the version of the MySMU app.

The app is available on the Apple App Store and Google Play Store:

MySMU app QR code
Apple App Store
Google Play Store 2

We remind you that MySMU is available on the web, visit MySMU Online and use your St Mary’s credential to login

Use your St Mary’s email and password to log in. Only students who have completed their multi-factor authentication (MFA) will be able to access the app.

 If you have any questions, please login to the Hub Online and check the Knowledge Base by typing “MySMU app” in the search bar. If you still need help, please raise a ticket via The Hub Online