The MySMU app is your one-stop shop for all things St Mary's. Download the app to get all the information you'll need for your studies, including class schedules, checking in for lectures, library services, key resources for your course, and keeping up to date with important news and events.
Download the app
The app is available on the Apple App Store and Google Play Store. If you have difficulties downloading the app, log in to the Hub Online and open a ticket. You can also check the Knowledge Base by typing “MySMU app” in the search bar to find solutions to your problems independently. Please note, you will need to sign up to the app using your St. Mary's Student email address (*REGNUM@live.stmarys.ac.uk). Your *REGNUM is the six, or seven-digit number given to you upon registration. Before you log into your University services (e.g. the app), you will first need to login to your University Office 365 account, using your student email address.
Only students who have completed their multi-factor authentication (MFA) will be able to access the app.
How do I complete my MFA?
Go to the microsoft login page.
Login with the following details:
- Username: yourIDnumber@live.stmarys.ac.uk (e.g. for students "firstname.lastname@example.org" and for staff "email@example.com").
- Password: Same as the one that you're using.
Add two methods of authentication. Our recommendation is to select Authenticator App and personal email. Follow the instructions on screen.
On your mobile device, download and install the Microsoft Authenticator app.
Select 'Mobile App' from the drop down list and select 'Receive notifications' for verification.
You can also choose Authentication Phone if you would like to receive SMS requests. Please see our guidance on setting up the Authentication Phone option on this page.
Select 'Set up'. On your phone or tablet, open the Authenticator app and select 'Add an account'.
When prompted for the type of account you want to add, select 'Work or School Account'.
Scan the QR code that is displayed on your monitor using your phone's camera. You may need to allow the Microsoft Authenticator app to access your camera if prompted.
Select 'Finish' in the mobile app - you should now see a six digit code displayed.
Go back to where the QR code is being displayed and click Next. It will ask you to enter the 6 digit code from your phone. Enter the code and click Verify.
No! It is completely free and there for your convenience, there are no hidden costs in the app either.
However, some parts of the app will require an internet connection. If you are using the app with 4/5G please check with your mobile provider for any data usage costs.
Can I access a desktop version of the app?
What username and password do I use the first time I log in?
Your username will be your student number (REGNUM) and your password will be the one you used when enrolling.
I’m having problems downloading/accessing the app, what do I do?
The Student Hub team based in the Library can help you access the app and are your first point of contact for questions. You can either open a ticket through the Hub Online or visit the Hub team in person in the library.
What information can I access in MySMU?
The MySMU app gives you quick access from one central place to all the features you need to support your student journey and help you with life on (and off) campus.
- Access your university email.
- Access Moodle and your module learning materials.
- Check your timetable.
- Find your way around campus with our maps.
- View library services information.
- Find key information and contacts for important services across the University.
- Get a quick link to the Students' Union to find out about news and events.
Why is my timetable not showing?
If your timetable is not available on the main service then you will not be able to view your timetable in the app.
However, should your timetable be present and it is not showing in the app. Please fully log out of the app by going to settings and clicking log out and fully close the running app, then log back into the app as normal.
If this still does not work for you, please open a ticket via the Hub Online or you can visit them in person in the Library.
How do I check-in to class via MySMU?
How do I check-in to class via MySMU?
Your tutor may ask you to register your attendance at a teaching session using the MySMU app.
To do this:
- access the MySMU app on your phone, or open it in your web browser
- log in with your University username and password
- select the ‘Lecture Check-In’ tile
- a list of your upcoming teaching activities will appear - find the correct activity and select 'Check in'
- enter the 6-digit code from your lecturer and press 'submit' to confirm attendance.
Check-in is available from 15 minutes before class, until 15 mins after the end of class (e.g. 8:45-10:15am for a 9am class that lasts for one hour).
What should I do if I can’t attend a class?
To get the most from your studies, you'll need to attend and engage in all your classes and activities, but we understand that occasionally this may not be possible. If you have to miss a class through illness or other unforeseen circumstances, the University is here to support you.
You can report an absence using Lecture Check-In, and selecting ‘Absent’.
How can I access the app if I don't have a smartphone or IT equipment?
In this instance your teaching staff can register your attendance via the app on your behalf.
If you need access to IT equipment you can borrow laptops from the St Mary's library for short-term use while on-campus. This service is available free of charge to all St Mary's students.
We also have a Digital Equality Long Term Loan Scheme for laptops, headphones and dongles. Equipment can be kept for a semester, and then renewed if necessary. Hopefully, this time will give you the opportunity to source the equipment that you need permanently. You will need to complete an application form in which you can explain why they need to be loaned this equipment.
I need help with the app, who should I contact?
If you’re having any issues with the MySMU app, you can log in to the Hub Online and open a ticket. You can also check the Knowledge Base by typing “MySMU app” in the search bar to find solutions to your problems independently.