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Accessibility statement for third-party public systems

This statement applies to St Mary’s University 3rd party applications that are available to the public:

We want as many people as possible to be able to use these applications, including:

  • Zoom in up to 500% without the text spilling off the screen 
  • Navigate most of the website using just a keyboard 
  • Navigate most of the website using speech recognition software 
  • Listen to most of the website using a screen reader 

How accessible are these applications 

We know that some parts of these applications are not fully accessible as described in the Non-accessible content section.  

Feedback and contact information 

We’re always looking to improve the accessibility of the applications. If you find any problems not listed on this page, need information on this website in a different format (such as an accessible PDF, large print, easy read, audio recording or braille)  or think we’re not meeting accessibility requirements, please email web.accessibility@stmarys.ac.uk

We’ll consider your request and get back to you in ten working days. 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Technical information about the accessibility of these applications 

We are committed to making all our web based applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance Status 

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard, due to the non-compliances and exemptions listed below. 

Non-Accessible content 

The content listed below is non-accessible for the following reasons 

Non-accessible compliance with the accessibility regulations 

SmartSurvey 

  • 16/09/2020 09:31:09 alumni unsubscribe form 
  • 76% Passed  
  • 18% Incomplete  
  • 6% Failed 
  • Insights Assessment Failed AA 

WPM Payment Services 

Standard AA 1.4.3 Perceivable / Distinguishable / Contrast (Minimum)
  • Webpage Failed: estore catalog page for registry 
    3 color-contrast : Ensures the contrast between foreground and background colors meets WCAG 2 AA contrast ratio thresholds 
  • Webpage Failed: estore catalogue  
    3 color-contrast : Ensures the contrast between foreground and background colors meets WCAG 2 AA contrast ratio thresholds  
  • Form Failed: estore feedback form 
    4 color-contrast : Ensures the contrast between foreground and background colors meets WCAG 2 AA contrast ratio thresholds 
  • Webpage Failed: estore shopping basket
    3 color-contrast : Ensures the contrast between foreground and background colors meets WCAG 2 AA contrast ratio thresholds  
  • Webpage Failed: estore T&Cs 
    3 color-contrast : Ensures the contrast between foreground and background colors meets WCAG 2 AA contrast ratio thresholds  
  • Webpage Failed: estore.stmarys.ac.uk landing page 
    4 Failed color-contrast : Ensures the contrast between foreground and background colors meets WCAG 2 AA contrast ratio 
Standard A 3.1.1 Understandable / Readable / Language of Page  
  • Webpage Failed: estore catalog page for registry 
    1 html-has-lang : Ensures every HTML document has a lang attribute 
  • Webpage Failed: estore catalogue
    html-has-lang : Ensures every HTML document has a lang attribute  
  • Form Failed: estore feedback form 
    html-has-lang : Ensures every HTML document has a lang attribute 
  • Webpage Failed: estore shopping basket 
    1 html-has-lang : Ensures every HTML document has a lang attribute 
  • Webpage Failed: estore T&Cs 
    html-has-lang : Ensures every HTML document has a lang attribute  
  • Webpage Failed: estore.stmarys.ac.uk landing page
    1 Failed html-has-lang : Ensures every HTML document has a lang attribute 
Standard A 4.1.1 Robust / Compatible / Parsing  
  • Webpage Failed: estore catalog page for registry 
    2 duplicate-id : Ensures every id attribute value is unique 
  • Webpage Failed: estore catalogue 
    2 duplicate-id : Ensures every id attribute value is unique 
  • Form Failed: estore feedback form 
    2 duplicate-id : Ensures every id attribute value is unique 
  • Webpage Failed: estore shopping basket 
    2 duplicate-id : Ensures every id attribute value is unique 
  • Webpage Failed: estore T&Cs 
    duplicate-id : Ensures every id attribute value is unique 
  • Webpage Failed: estore.stmarys.ac.uk landing page 
    Failed duplicate-id : Ensures every id attribute value is unique 

Talis 

Standard AA 1.4.3 Perceivable / Distinguishable / Contrast (Minimum)  
  • Webpage Failed: Landing page 
    color-contrast : Ensures the contrast between foreground and background colors meets WCAG 2 AA contrast ratio thresholds 
Standard A 3.3.2 Understandable / Input Assistance / Labels or Instructions   
  • Webpage Failed: Landing page 
    1 label : Ensures every form element has a label  

Abyasa 

Standard AA 1.4.3 Perceivable / Distinguishable / Contrast (Minimum) 
  • Webpage Failed: abyasa login page 
    color-contrast : Ensures the contrast between foreground and background colors meets WCAG 2 AA contrast ratio thresholds 
Standard A 2.4.1 Operable / Navigable / Bypass Block
  • Webpage Failed: Login Screen 
    Failed bypass : Ensures each page has at least one mechanism for a user to bypass navigation and jump straight to the content 
Standard A 3.1.1 Understandable / Readable / Language of Page 
  • Webpage Failed: abyasa login page 
    html-has-lang : Ensures every HTML document has a lang attribute 
Standard A 3.3.2 Understandable / Input Assistance / Labels or Instructions
  • Webpage Failed: Login Screen 
    Failed label : Ensures every form element has a label 

EPayments

Standard A 1.3.1 Perceivable / Adaptable / Info and Relationships 
  • Webpage Failed 
    aria-hidden-focus : Ensures aria-hidden elements do not contain focusable elements  
  • Webpage Failed: epayments landing page 
    aria-hidden-focus : Ensures aria-hidden elements do not contain focusable elements 
Standard AA 1.4.3 Perceivable / Distinguishable / Contrast (Minimum)  
  • Webpage Failed
    color-contrast : Ensures the contrast between foreground and background colors meets WCAG 2 AA contrast ratio thresholds  
  • Webpage Failed: epayments landing page
    color-contrast : Ensures the contrast between foreground and background colors meets WCAG 2 AA contrast ratio thresholds 

Sports Online 

Standard AA 1.4.3 Perceivable / Distinguishable / Contrast (Minimum) 

color-contrast : Ensures the contrast between foreground and background colors meets WCAG 2 AA contrast ratio thresholds 

Standard A 3.1.1 Understandable / Readable / Language of Page 

html-has-lang : Ensures every HTML document has a lang attribute 

Standard A 4.1.2 Robust / Compatible / Name, Role, Value 

label : Ensures every form element has a label 

These are third party, off-the-shelf applications and, therefore, are not within St Mary's domain to fix. We have referred the issues found to the suppliers. If/when fixes are available from those suppliers we will look to implement them. 

If the supplier is unwilling or unable to make their products digitally accessible, this will be taken into account as digital accessibility is now a part of our procurement strategy. 

Disproportionate burden 

At this time, we have made no claims of disproportionate burden.

Content that’s not within the scope of the accessibility regulations 

Portable Document Format (PDF) and other documents 

Some of our PDFs and Word documents are essential to providing our services. By September 2020, we plan to either fix these or replace them with accessible HTML pages. 

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix historical council meeting minute documents published before 23rd September 2018. 

Any new PDFs or Word documents we publish will meet accessibility standards. 

Pre-existing video content 

The regulations do not require that we make pre-existing video content accessible that was created before the 23rd September 2020. We have video content on the website that is not as accessible as it could be. We will be working to makes these instructions more accessible to all. 

What we’re doing to improve accessibility 

We have been auditing these applications in 2020 to identify any non-accessible content. 

This audit will be completed by the end of August 2020 and corrections will be implemented by 23rd September 2020 where possible. 

Preparation of this accessibility statement 

This statement was prepared on Wednesday 16th September 2020. It was last reviewed on Wednesday 16th September 2020. 

The auditing was carried out by ourselves. The audit approach we have adopted is to audit a representative sample of the web pages and documents on this site as most pages share common functionality and templates. These audits consisted of: 

Automated audits using MS Accessibility Insights 'Fast Pass' 

Manual checks for: 

  • Using a keyboard (non-mouse) 
  • Using a screen reader 
  • Logic, clarity and meaningfulness 
  • Using a mobile or tablet device 
  • Ensuring content is usable when zoomed in or magnified 
  • Pop-ups and interactive or flashing content 

We last tested the applications on:

  • SmartSurvey: 27th August 2020 
  • WPM Payment Services: 24th August 2020 
  • Talis: 10th August 2020 
  • Abyasa: 11th August 2020 
  • ePayments: 4th September 2020 
  • Sports Online: 26th August 2020