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Accessibility statement for third-party student systems

This statement applies to St Mary’s University 3rd party applications that are available to students:

  • EZ Proxy 
  • Glide Student App (Glide Support) 
  • Glide web Portal (my.glidestudent.co.uk/support)
  • Launchpad (http://www.launchpadpsychometrics.com/)
  • Library System Maintenance (v-smart) (http://simmslib.stmarys.ac.uk/)
  • MCR SimmPay app 
  • MCR SimmPay website (https://stmarysuniversity.mcr-symphony.net/loyaltyweb/login.aspx)
  • Occam Room Service Student Portal (Accommodation) 
  • Student Portal (https://occamrdp01.simms/RDWeb/Pages/en-US/login.aspx?ReturnUrl=/RDWeb/Pages/en-US/Default.aspx)
  • PTD - Personal Tutor Dashboard (https://stmarys.seats.cloud)
  • Studentpad (https://www.stmarysstudentpad.co.uk/Accommodation) 
  • Summon (http://stmarys.summon.serialssolutions.com/#!/)
  • TargetConnect (https://careers.stmarys.ac.uk/user/login.html) 
    (https://careers.stmarys.ac.uk/unauthorisedGraduate/register.html)
  • Zoom (https://stmarys.zoom.us/) 

We want as many people as possible to be able to use these applications, including.  

  • Zoom in up to 500% without the text spilling off the screen 
  • Navigate most of the website using just a keyboard 
  • Navigate most of the website using speech recognition software 
  • Listen to most of the website using a screen reader 

How accessible are these applications 

We know that some parts of these applications are not fully accessible as described in the Non-accessible content section.  

Feedback and contact information 

We’re always looking to improve the accessibility of the applications. If you find any problems not listed on this page, need information on this website in a different format (such as an accessible PDF, large print, easy read, audio recording or braille)  or think we’re not meeting accessibility requirements, please email web.accessibility@stmarys.ac.uk

We’ll consider your request and get back to you in ten working days. 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Technical information about the accessibility of these applications 

We are committed to making all our web based applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance Status 

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard, due to the non-compliances and exemptions listed below. 

Non-Accessible content 

The content listed below is non-accessible for the following reasons 

Non-accessible compliance with the accessibility regulations 

EZ Proxy 25th August 2020 

Standard A 1.1.1 Perceivable / Text Alternatives / Non-text Content 
  • Webpage Failed: sign in page for ezyproxy 
    1 image-alt: Ensures elements have alternate text or a role of none or presentation 
Standard A 3.1.1 Understandable / Readable / Language of Page 
  • Webpage Failed: sign in page for ezyproxy 
    1 html-has-lang: Ensures every HTML document has a lang attribute 
Standard A 3.3.2 Understandable / Input Assistance / Labels or Instruction 
  • Webpage Failed: sign in page for ezyproxy
    2 label: Ensures every form element has a label 

Glide web Portal 10th August 2020 

Standard A 1.1.1 Perceivable / Text Alternatives / Non-text Content 
  • Webpage Failed: glide landing page
    16 image-alt : Ensures elements have alternate text or a role of none or presentation 
Standard A 1.4.3 Perceivable / Distinguishable / Contrast (Minimum) 
  • Webpage Failed: glide landing page
    34 color-contrast : Ensures the contrast between foreground and background colors meets WCAG 2 AA contrast ratio thresholds 
Standard A 3.3.2 Understandable / Input Assistance / Labels or Instructions 
  • Webpage Failed: glide landing page
    1 label : Ensures every form element has a label 
Standard A 4.1.2 Robust / Compatible / Name, Role, Value 
  • Webpage Failed: glide landing page 
    2 link-name : Ensures links have discernible text 

Library System Maintenance (v-smart) 10th August 2020 

Standard A 1.3.1 Perceivable / Adaptable / Info and Relationships 
  • Webpage Failed: simmslib landing page 
    5 listitem : Ensures elements are used semantically 
Standard A 2.4.1 Operable / Navigable / Bypass Blocks 
  • Webpage Failed: simmslib landing page 
    1 frame-title : Ensures and elements contain a non-empty title attribute 
Standard A 3.3.2 Understandable / Input Assistance / Labels or Instructions 
  • Webpage Failed: simmslib landing page 
    1 label : Ensures every form element has a label 

MCR SimmPay website 3rd September 2020 

Standard A 1.4.3 Perceivable / Distinguishable / Contrast (Minimum) 
  • Webpage Failed: 
    1 color-contrast : Ensures the contrast between foreground and background colors meets WCAG 2 AA contrast ratio thresholds 
Standard A 3.1.6 Understandable / Readable / Pronunciation 
  • Webpage Failed: 
    Standard A 4.1.2 Robust / Compatible / Name, Role, Value 
  • Webpage Failed: 
    2 label : Ensures every form element has a label 

Occam Room Service Student Portal (Accommodation) 24th August 2020 

Standard A 1.1.1 Perceivable / Text Alternatives / Non-text Content 
  • Webpage Failed: Login Screen 
    5 image-alt : Ensures elements have alternate text or a role of none or presentation - 10/08/2020 11:58:58 
Standard A 1.3.1 Perceivable / Adaptable / Info and Relationships 
  • Webpage Failed: Student Accommodation Homepage 
    1 aria-required-children : Ensures elements with an ARIA role that require child roles contain them 
Standard AA 1.4.3 Perceivable / Distinguishable / Contrast (Minimum) 
  • Webpage Failed: Student Accommodation New Application Page 
    3 color-contrast : Ensures the contrast between foreground and background colors meets WCAG 2 AA contrast ratio thresholds 
Standard A 2.4.1 Operable / Navigable / Bypass Blocks 
  • Webpage Failed: Login Screen 
    1 bypass : Ensures each page has at least one mechanism for a user to bypass navigation and jump straight to the content 
Standard A 3.1.1 Understandable / Readable / Language of Page 
  • Webpage Failed: Login Screen 
    1 html-has-lang : Ensures every HTML document has a lang attribute 
  • Webpage Failed: Student Accommodation Homepage 
    1 html-has-lang : Ensures every HTML document has a lang attribute 
  • Webpage Failed: Student Accommodation New Application Page
    1 html-has-lang : Ensures every HTML document has a lang attribute 
Standard A 3.3.2 Understandable / Input Assistance / Labels or Instructions 
  • Webpage Failed: Login Screen
    2 label : Ensures every form element has a label 
Standard A 4.1.2 Robust / Compatible / Name, Role, Value 
  • Webpage Failed: Student Accommodation Homepage
    1 aria-input-field-name : Ensures every ARIA input field has an accessible name
    5 link-name : Ensures links have discernible text 
  • Webpage Failed: Student Accommodation New Application Page
    5 link-name : Ensures links have discernible text 

PTD - Personal Tutor Dashboard 20th August 2020 

Standard A 1.3.1 Perceivable / Adaptable / Info and Relationships 
  • Webpage Failed: Main Screen (Students)
    1 aria-required-children : Ensures elements with an ARIA role that require child roles contain them 
  • Webpage Failed: PTD no user account
    1 aria-hidden-focus : Ensures aria-hidden elements do not contain focusable elements 
Standard AA 1.4.3 Perceivable / Distinguishable / Contrast (Minimum) 
  • Webpage Failed: Main Screen (Students)
    97 color-contrast : Ensures the contrast between foreground and background colors meets WCAG 2 AA contrast ratio thresholds 
  • Webpage Failed: Student Profile [Attendance]
    31 color-contrast : Ensures the contrast between foreground and background colors meets WCAG 2 AA contrast ratio thresholds 
  • Webpage Failed: Student Profile [Calendar]
    6 color-contrast : Ensures the contrast between foreground and background colors meets WCAG 2 AA contrast ratio thresholds 
Standard A 1.4.3 Perceivable / Distinguishable / Contrast (Minimum) 
  • Webpage Failed: Main Screen (Students)
    2 duplicate-id-active : Ensures every id attribute value of active elements is unique
    2 duplicate-id-aria : Ensures every id attribute value used in ARIA and in labels is unique
    68 duplicate-id : Ensures every id attribute value is unique 
  • Webpage Failed: PTD no user account
    16 duplicate-id : Ensures every id attribute value is unique 
  • Webpage Failed: Student Profile [Analytics]
    1 duplicate-id-aria : Ensures every id attribute value used in ARIA and in labels is unique
    59 duplicate-id : Ensures every id attribute value is unique 
  • Webpage Failed:  Student Profile [Attendance]
    1 duplicate-id-aria : Ensures every id attribute value used in ARIA and in labels is unique
    59 duplicate-id : Ensures every id attribute value is unique 
  • Webpage Failed: Student Profile [Calendar]
    31 duplicate-id : Ensures every id attribute value is unique 
  • Webpage Failed: Student Profile [contact details] 
    1 duplicate-id-aria : Ensures every id attribute value used in ARIA and in labels is unique
    59 duplicate-id : Ensures every id attribute value is unique 
Standard A 4.1.1 Robust / Compatible / Parsing 
  • Webpage Failed: Main Screen (Students)
    2 duplicate-id-active : Ensures every id attribute value of active elements is unique 
    2 duplicate-id-aria : Ensures every id attribute value used in ARIA and in labels is unique
    68 duplicate-id : Ensures every id attribute value is unique 
  • Webpage Failed: PTD no user account
    16 duplicate-id : Ensures every id attribute value is unique 
  • Webpage Failed: Student Profile [Analytics]
    1 duplicate-id-aria : Ensures every id attribute value used in ARIA and in labels is unique
    59 duplicate-id : Ensures every id attribute value is unique 
  • Webpage Failed: Student Profile [Attendance]
    1 duplicate-id-aria : Ensures every id attribute value used in ARIA and in labels is unique
    59 duplicate-id : Ensures every id attribute value is unique 

Studentpad 3rd September 2020 

Standard AA 1.4.3 Perceivable / Distinguishable / Contrast (Minimum) 
  • Webpage Failed: Message Board
    1 color-contrast : Ensures the contrast between foreground and background colors meets WCAG 2 AA contrast ratio thresholds 
Standard A 4.1.2 Robust / Compatible / Name, Role, Value 
  • Webpage Failed: 
    1 link-name : Ensures links have discernible text 

Summon 25th August 2020 

Standard AA 1.4.3 Perceivable / Distinguishable / Contrast (Minimum) 
  • Webpage Failed: summon search page
    7 color-contrast : Ensures the contrast between foreground and background colors meets WCAG 2 AA contrast ratio thresholds 
Standard A 4.1.1 Robust / Compatible / Parsing 
  • Webpage Failed: summon landing page
    1 duplicate-id : Ensures every id attribute value is unique 
  • Webpage Failed: summon search page
    1 duplicate-id : Ensures every id attribute value is unique 
Standard A 4.1.2 Robust / Compatible / Name, Role, Value 
  • Webpage Failed: summon landing page
    1 aria-allowed-attr : Ensures ARIA attributes are allowed for an elements role 
  • Webpage Failed: summon search page
    1 aria-allowed-attr : Ensures ARIA attributes are allowed for an elements role
    28 button-name : Ensures buttons have discernible text 

TargetConnect 9th September 2020 

Standard A 1.3.1 Perceivable / Adaptable / Info and Relationships 
  • Webpage Failed: My Bookings
    1 list : Ensures that lists are structured correctly 
  • Webpage Failed: Search all Jobs
    1 list : Ensures that lists are structured correctly
    Standard AA 1.4.3 Perceivable / Distinguishable / Contrast (Minimum) 
  • Webpage Failed: Choose Appointment
    2 color-contrast : Ensures the contrast between foreground and background colors meets WCAG 2 AA contrast ratio thresholds 
  • Webpage Failed: My Bookings
    5 color-contrast : Ensures the contrast between foreground and background colors meets WCAG 2 AA contrast ratio thresholds 
  • Webpage Failed: New User Registration - Pre-registered User
    1 color-contrast : Ensures the contrast between foreground and background colors meets WCAG 2 AA contrast ratio thresholds 
  • Webpage Failed: Search all Jobs
    13 color-contrast : Ensures the contrast between foreground and background colors meets WCAG 2 AA contrast ratio thresholds 
  • Webpage Failed: Update Profile
    13 color-contrast : Ensures the contrast between foreground and background colors meets WCAG 2 AA contrast ratio thresholds 
Standard A 4.1.1 Robust / Compatible / Parsing 
  • Webpage Failed: Choose Appointment
    1 duplicate-id-active : Ensures every id attribute value of active elements is unique
    6 duplicate-id : Ensures every id attribute value is unique 
  • Webpage Failed: My Bookings
    6 duplicate-id : Ensures every id attribute value is unique 
  • Webpage Failed: Search all Jobs
    7 duplicate-id : Ensures every id attribute value is unique 
  • Webpage Failed: Update Profile
    7 duplicate-id : Ensures every id attribute value is unique 
Standard A 4.1.2 Robust / Compatible / Name, Role, Value 
  • Webpage Failed:  Alumni Registration
    1 aria-roles : Ensures all elements with a role attribute use a valid value 
  • Webpage Failed: Alumni Sign-in page
    1 aria-roles : Ensures all elements with a role attribute use a valid value 
  • Webpage Failed:  Choose Appointment
    1 aria-toggle-field-name : Ensures every ARIA toggle field has an accessible name 
  • Webpage Failed:  Landing Page 
    1 aria-roles : Ensures all elements with a role attribute use a valid value 
  • Webpage Failed: New User Registration - Pre-registered User
    7 label : Ensures every form element has a label 
  • Webpage Failed: Search all Jobs
    3 label : Ensures every form element has a label 
  • Webpage Failed: Update Profile
    6 label : Ensures every form element has a label 

Zoom 15th June 2020 

Standard AA 1.4.3 Perceivable / Distinguishable / Contrast (Minimum) 
  • Webpage Failed: stmarys.zoom.us landing page
    6 6 Failed color-contrast : Ensures the contrast between foreground and background colors meets WCAG 2 AA contrast ratio thresholds 

Glide Student App (Glide Support) 

Not tested 16th September 2020 

Launchpad 

Not tested 16th September 2020 

MCR SimmPay app 

Not tested 16th September 2020 

These are third party, off-the-shelf applications and, therefore, are not within St Mary's domain to fix. We have referred the issues found to the suppliers. If/when fixes are available from those suppliers we will look to implement them. 

If the supplier is unwilling or unable to make their products digitally accessible, this will be taken into account as digital accessibility is now a part of our procurement strategy.  

Disproportionate burden 

At this time, we have made no claims of disproportionate burden 

Content that’s not within the scope of the accessibility regulations 

Portable Document Format (PDF) and other documents 

Some of our PDFs and Word documents are essential to providing our services. By September 2020, we plan to either fix these or replace them with accessible HTML pages. 

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix historical council meeting minute documents published before 23rd September 2018. 

Any new PDFs or Word documents we publish will meet accessibility standards. 

Pre-existing video content 

The regulations do not require that we make pre-existing video content accessible that was created before the 23rd September 2020. We have video content on the website that is not as accessible as it could be. We will be working to makes these instructions more accessible to all. 

What we’re doing to improve accessibility 

We have been auditing these applications in 2020 to identify any non-accessible content. 

This audit will be completed by the end of August 2020 and corrections will be implemented by 23rd September 2020 where possible. 

Preparation of this accessibility statement 

This statement was prepared on Wednesday 16th September 2020. It was last reviewed on Wednesday 16th September 2020. 

The auditing was carried out by ourselves. The audit approach we have adopted is to audit a representative sample of the web pages and documents on this site as most pages share common functionality and templates. These audits consisted of: 

Automated audits using MS Accessibility Insights 'Fast Pass' 

Manual checks for: 

  • Using a keyboard (non-mouse) 
  • Using a screen reader 
  • Logic, clarity and meaningfulness 
  • Using a mobile or tablet device 
  • Ensuring content is usable when zoomed in or magnified 
  • Pop-ups and interactive or flashing content 

We last tested the applications on:

  • EZ Proxy: 25th August 2020 
  • Glide web Portal: 10th August 2020 
  • Library System Maintenance (v-smart): 10th August 2020 
  • MCR SimmPay website: 3rd September 2020 
  • Occam Room Service Student Portal (Accommodation): 24th August 2020 
  • PTD - Personal Tutor Dashboard: 20th August 2020 
  • Studentpad: 3rd September 2020 
  • Summon: 25th August 2020 
  • TargetConnect: 9th September 2020 
  • Zoom: 15th June 2020 
  • Glide Student App (Glide Support): Not tested 16th September 2020 
  • Launchpad: Not tested 16th September 2020 
  • MCR SimmPay app: Not tested 16th September 2020