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Parking Enforcement FAQs

This page provides information on the measures in place to enforce the parking regulations on the St Mary's campus. Please see also the General Parking FAQs for details of the permit system.

Parking at the University is in high demand and must be carefully controlled to ensure the smooth functioning of the University is not compromised.

This includes the need to enforce parking rules and regulations by issuing Parking Charge Notices (PCNs) to those who park without a valid permit or in a way that causes disruption and inconvenience to others.

Enforcement is in operation year-round  24/7.

Please note that if your vehicle is parked on double yellow line, in a disabled bay or in a restricted area outside of these designated times, the vehicle will still be issued a PCN.

Signs in the car parks and around the University clearly explain the parking offences and charges that apply.

Anyone who parks without a valid digital permit or in a way that causes disruption and inconvenience to others will be issued with a PCN. This has a £70 fine, which is reduced to £40 if paid within 10 days.

The charge must be paid to First Parking, the University's parking enforcement contractor. Details of how to pay will be included on the PCN. The £70 charge is reduced to £40 if the charge is paid within 10 days.

There is a reduced fee of £40 if the charge is paid within 10 days. After this time the charge rises to £70. The PCN will explain what First Parking will do to collect the charge if it is not paid.

Parking outside of a marked bay often causes narrowing of access roads and can cause minor collisions as drivers manoeuvre round in the parking area. This causes disruption and inconvenience to others and therefore a PCN will be issued in such situations.

Yes you can appeal. Details of how to make an appeal are included on the PCN. You do not need to pay the parking charge whilst appealing. Once an appeal is received by First Parking, the enforcement process is stopped until a decision on the appeals is made. First Parking will accept or reject your appeal within 14 days from the date they received it. You do not need to pay the parking charge while you are appealing against it.

If your appeal is successful you will be sent a letter explaining this; you will not have to pay the parking charge.

If your appeal is rejected the Parking Charge Notice must be paid. First Parking will send you a decision letter explaining why your appeal was rejected and explain how to pay the charge. If you appealed within 10 days you will be able to pay the reduced rate of £40 and your letter will explain exactly how many days you have to do that.

Yes you can appeal. Details of how to make an appeal are included on the PCN. You do not need to pay the parking charge whilst appealing. Once an appeal is received by First Parking, the enforcement process is stopped until a decision on the appeals is made. First Parking will accept or reject your appeal within 14 days from the date they received it. You do not need to pay the parking charge while you are appealing against it. You must include all supporting evidence with your appeal.

It is the driver’s responsibility to ensure that correct and up to date details of their vehicle(s) are on the digital parking permit. Any changes must be informed in advance to Security via parking@stmarys.ac.uk or reception@stmarys.ac.uk. Vehicles parked with a permit that has incorrect details are likely to receive a PCN.

No. Appeals must be made to First Parking and not St Mary's. Please do not try to lodge an appeal with Security as this may cause a delay and cause extra costs.

You may email the Security Operations Manager or Parking Services for guidance.  

You will have an opportunity to lodge a secondary appeal with an independent appeals panel. This will be explained in your appeal decision letter from First Parking. The panel’s decision will be final. If the panel accepts the appeal you will not have to pay the parking charge. If the panel rejects the appeal you will have to pay the charge.

Unfortunately you are not guaranteed a parking space as you pay for an annual digital parking permit not a parking space. From time to time there will also be events that require certain car parks to be closed; these will be advertised on StaffNet.  If you cannot find a space on main campus your permit entitles you to park at the 60 Waldegrave Road or The Exchange.

No. But there will be exception for Naylor library staff working at this location. Staff working at this location must email parking@stmarys.ac.uk to request to park in the Naylor library car park.