Catering and Hospitality Services offer a cashless payment system, SimmPay, in all food and beverage outlets. We encourage our staff and students to download the app and register with SimmPay, which offers rewards and speeds up the payment process.
- Get discount on food drinks.
- Collect loyalty rewards
- Earn FREE coffee vouchers.
Launch SimmPay: Cashless Catering
Welcome to your new home away from home. To ensure you make the most of your catered meal plan, please follow the guidance below.
As part of your accommodation package, your meal allowance credits (meal points) for the entire week will automatically drop into your SimmPay Cashless rewards accounts every Monday.
You will receive 78 meal points/£70.20 in your catered meal purse on SimmPay at the start of each week. Each meal point is £0.90.
You can use your meal points flexibly during the week and can pick and choose items from the menu that are marked with a meal point value in the Refectory.
Unused meal points do not carry over each week if not used by Sunday.
Students can use their points flexibly at any of the meal times below:
- Weekdays: Breakfast: 8-10am | Lunch: 12-2pm | Dinner: 5-7pm
- Weekends: Brunch: 11am-1pm | Dinner: 4.30-6.30pm
You can load additional funds into your SimmPay account and get the benefit of paying the discounted meal point value for extra items taken. Students can also earn loyalty rewards in all catering outlets, e.g., buy nine coffees, get the tenth free. Speak to a Catering team leader or lead chef if you need help with special diets or any other matter regarding your meal plan.
Sign up to SimmPay
If you have pre-registered to join in September or January:
- Your SimmPay account will be created and linked to your ID card.
- Download the SimmPay app, reset your password using your St Mary’s email address, and then log in using your St Mary’s email address and the newly reset password.
- Download the Vytal app to join the reusable cup and bowl scheme.
If you are joining or moving into residences mid-term:
- Download the SimmPay app and sign up as a new user. Log in using your St Mary’s email address.
- Speak to a Catering Team Leader in the Refectory to link your ID card and update your SimmPay account. Also see a Team Leader if you have a new ID card at any time.
Contact us
- Email: catering@stmarys.ac.uk
- Tel: 020 8240 4069
St Mary’s offers a cashless payment system for food and drink purchases in all food and beverage outlets. All outlets accept only cashless payment options and SimmPay offers students a system that helps with quicker service in outlets and rewards you for your custom.
- Get 10% discount on hot breakfast, and hot lunch options
- Collect loyalty rewards when you top-up and spend in outlets
- Earn FREE coffee vouchers in all outlets: When you buy 9 hot drinks, you’ll get your 10th FREE
Sign up to SimmPay
- Download the SimmPay app and create your account.
- Link your ID card to your SimmPay account in the Refectory.
- Please speak to a Catering Team Leader in the Refectory for any assistance or contact us via email catering@stmarys.ac.uk, or call Catering Office on 020 8240 4069.
St Mary’s offers a cashless payment system for food and drink purchases in all food and beverage outlets. All outlets accept only cashless payment options and SimmPay offers staff a system that helps with quicker service in outlets and rewards you for your custom.
- Get 20% discount on hot food, sandwiches and dispensed drinks in the Refectory, and hot eats and salads in cafes.
- Collect loyalty rewards when you top-up and spend in outlets.
- Earn FREE coffee vouchers in all outlets: When you buy nine hot drinks, you’ll get your tenth FREE.
Sign up to SimmPay
- Download the SimmPay app and create your account
- To create a website account only visit SimmPay.
- Link your ID card to your SimmPay account in the Refectory.
- Speak to a Catering Team Leader in the Refectory for any assistance.
- You can also contact us catering@stmarys.ac.uk or call Catering Office on 02082404069.
In all Food and Beverage outlets:
- The Refectory
- Dolce Vita Café
- Naylor Café.
Resident students on the meal plan will have their meal credits automatically refreshed onto their SimmPay catered accounts. These will reset daily on weekdays and after each meal on weekends.
You can top up additional funds securely by debit/credit card into your Simmpay account via the SimmPay Website or on the SimmPay app.
If you are topping up for the first time then use the My Purses section to add funds. If you choose to save your card details, then you can use the Quick top up section on the first page.
You can top up £500 in your cashless online account. You can set up the auto-top up function if you are a regular user. Check the settings in the My Purse - Cashless Purses section.
You can check your transactions and balance by checking the app or logging into the SimmPay Website.
Inform St Mary's Security and check if it has been handed in.
If the card is lost, we strongly recommend blocking the card for Cashless Dining to stop unauthorised use.To do this, please log in to your online Cashless Catering account and then select 'Mark as lost' in the Account Details section. Once the card is marked as lost, it cannot be used by anyone else for catering purchases. You may need to pay for a new ID card from Security if your card is not recovered or found.
When you obtain a new ID card, go to any catering outlet till and ask the cashier to tell you the new ID card internal serial number. You can log in to your online Cashless Catering account and then add you new card internal serial number in the Account Detail section (Add new card). All your funds are held in your online account and no funds are stored on the ID card. You can also ask a Catering Team Leader in the Refectory to assist you with this.
We will not be held liable for any unauthorised use of funds on a lost/ stolen ID card. However, if we do find anyone misusing funds on another person's ID card we will report them to Security. Disciplinary action will also be taken against anyone who misuses another person's ID card. All 'Lost and found' ID cards must be handed to Security.
To use funds on your SimmPay account you must have the application on your smartphone or a registered ID card that is linked to your SimmPay account. Without your SimmPay app or an ID card you will need to pay full retail price by debit/credit card.
We request that you use the SimmPay app or SimmPay Website to regularly check your balance in advance and make sure you have enough funds to pay for food and drink. You can also set your account to auto-top up. You can enable this in the My Purse - Cashless Purses section. Cashiers will ask you to pay the full retail price by debit/credit card if you have insufficient funds on SimmPay.