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New Password Reset System

Staff are recommended to change their password every 90 days. 

If you can currently login and access your account and you have been requested to change your password, you can do so via Windows Azure.

 

If you cannot login to your account please skip to the 'Forgotten Password / Locked out of account' section below.

Make sure that you are already logged in to your St Mary's Office 365 account before you make any changes.

If you have forgotten your password or you are locked out of your account eg. if you missed the deadline to reset your password or due to entering the password wrong too many times visit Microsoft Online.

Make sure to login with your regnum@live.stmarys.ac.uk if you are a Student or usernumber@stmarys.ac.uk if you are Staff member.

    If you are locked out of your account:
  1. Visit Microsoft Online.
  2. Enter your your regnum@live.stmarys.ac.uk if you are a Student, or username@stmarys.ac.uk if you are Staff member.
  3. Click Next
  4. Select 'I know my password, but still can't sign in' this allows your to keep your existing password and unlock your account
    If you have forgotten your password:
  1. Visit Microsoft Online.
  2. Enter your your regnum@live.stmarys.ac.uk if you are a Student, or username@stmarys.ac.uk if you are Staff member.
  3. Click Next
  4. Select 'I forgot my password' 
  5. Choose a contact method for verification that you have available
  6. Then follow the instructions.

You can also check your profile, where you can change your password, change / add methods for multifactor authentication.

If you have any problems with this, please contact IT Service Desk at The Hub Online or call 020 8240 4061.