Will I be contacted when post arrives for me?
Post that arrives on a daily basis via Royal Mail (i.e. bank letters, cards, small packages) will need to be collected from the postroom daily as these types of mail are held in a secure post box and not notified to the individual.
How will I know if I have any parcel deliveries or registered post?
For parcels or signature-required items the postroom will send a parcel notification email to your student email account. This notification will provide you with a Parcel Number to be quoted on collection from the postroom. ID will need to be shown on arrival.
How do I have my mail addressed to the university?
In order for the mail/packages to reach the university all correspondence should be addressed in the following format:
- Full Name
- Full Address: St Marys University, Waldegrave Road, Strawberry Hill, Twickenham, Middlesex, TW1 4SX
- Halls of residence
- Student regnum
Where is the postroom located on campus?
The postroom can be found in the main university building via reception.
How do I use the onsite Amazon Lockers?
You will need to access your Amazon account address book and select 'add a new locker'. Enter the postal code of the university TW1 4SX and select FLATSON.
What are the opening hours of the postroom?
Monday - Friday
08.00 - 17.00