Question: Will I be contacted when post arrives for me?
Answer: Post that arrives on a daily basis via Royal Mail, i.e. ( bank letters, birthday cards etc this also includes small packages).
Will need to be collected from the postroom daily as these types of mail are held in a secure post box and not notified to the individual.
Question: How will I know if I have any parcel deliveries or registered post?
Answer: Any Parcels or signature required items delivered by courier or post, postroom staff will send you a parcel notification email to your student email account
Informing you of a delivery. The notification will provide you with a Parcel Number to be quoted on collection from the postroom.
ID will need to be shown on arrival.
Question: How do I have my mail addressed to the university?
Answer: In order for the mail/packages to reach the university all correspondence should be addressed in the following format correctly.
- Full Name
- Full Address : St Marys University, Waldegrave Road, Strawberry Hill, Twickenham, Middlesex, TW1 4SX
- Halls of residence
Question: Where is the postroom located on campus?
Answer: The postroom can be found in the main university building via reception.
Question: How do I use the onsite Amazon Lockers?
Answer: You will need to access your Amazon account address book where it asks to ‘add a new locker'
Type in the postal code of the university TW1 4SX click accept to access ‘ FLATSON’
Question: What are the opening hours of the postroom?
Answer: The Postroom is open Monday- Friday